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CUSTOMER CARE IS MY SPECIALITY

In 2010 I mentored a young carpenter named David who was based in Sydney’s Eastern Suburbs and helped him put in place a strong set of Terms of Trade for his new business.  I also successfully helped him to collect some outstanding debts that were causing him concern.

Five years later David has now risen to become General Manager of a large start-up Company based in Botany that will manufacture high quality furniture.  He contacted me for help in protecting his new Company with a set of Terms & Conditions of Trade for use in his Contracts as well as his Credit Application.

David has also signed up for our Credit Checking Service through Veda, Australia’s largest Credit Reporting Agency.  This will enable him to check out the credit worthiness of companies and individuals who are seeking such from him, and also receive a free warning email if any client encounters an adverse financial event.  The brilliance of this monitoring system through Veda is that the business can put a stop to all further credit and to collect what is currently owed to them immediately in the event their client defaults, has a judgement recorded against them, a change in the company status, the list goes on.

Our efficient Debt Recovery Department is well-known to him, so he has signed up for this.  It means that any Defaulting Debtor is liable for all collection costs, as well as all legal costs if he needs to take his debtor to court.  David also has 24 hour access to check the status of any debt recovery activity and can advise his Board of our progress in real time.

The bottom line here is PEACE OF MIND.  We will help David to protect this new business and allow him to get on with growing it, safe in the knowledge that we are there for him when we are needed.

Regional Contacts

New South Wales

Sydney 1300 362 070
Sydney Local Call 02 8905 4900
Corporate Collections Hotline 1300 961 916

Queensland

Brisbane 07 3145 0500

Victoria

Melbourne 03 8102 0500

South Australia

Adelaide 1300 361 070

Tasmania

Hobart 1300 438 332

Western Australia

Perth 08 6214 0500

ACT

Canberra 1300 438 332

Regional Manager – Sydney CBD & Eastern Suburbs

Chris Nicholls
Area Manager
Sydney Northern Beaches & Newcastle
0405 100 657

My name is Chris Nicholls, I look after the Northern Beaches and Newcastle areas, and I’ve been an Area Manager for EC now for almost 14 years.

My main role at EC is meeting with business owners to show how EC’s Clients benefit from using the correct and compliant paperwork, and how to successfully recover monies owed. On my weekends I enjoy spending time with my 2 sons and helping them renovate their first investment property at Newcastle.

Over the past 14 years, I’ve seen EC’s array of services, systems, policies, and procedures dramatically advance to the point where EC has quite literally become an industry leader in the field of business and credit management.

The most interesting part of working with EC is meeting with and working with our clients because every client’s business is unique and evolving, and the part I appreciate most about working with EC is knowing that my clients always receive 1st class service whenever they deal with other members of the EC team. This is the single biggest factor that’s led to my longevity in the company: the consistently high standard of support both I and my clients receive from a great Customer Service team, talented Terms of Trade Department (backed up by a firm of Sydney city solicitors), and a powerful Collections Department. Our clients are in very safe hands when engaging EC Credit Control for all Credit Management services.



Book an appointment with me below.
Contact us
Phone 1300 361 070
info@eccreditcontrol.com.au

(please include your contact details)

Canberra, Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania

EC Credit Control (Aust) Pty Ltd