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Driven by technology and performance.
Home » Choose EC Credit Control » Technology focused

We use our technology to drive results for our clients. 

Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.

Technology focus Web

On the go debt resolution.

We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.

Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.

Technology focus resolve portal

Our resolve portal.

Our online portal for debtors makes payment a simple process.  Its intuitive design also ensures navigation is quick and easy. 

Technology focus Focus

Debtor score predictor.

Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.

Technology focus call centre

Automated call centre.

We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.

As a result, this technology helps us to develop a pre-set strategy and gain better results.

Technology focus data security

Safe and secure.

Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.

Technology focus data

An analytic approach.

We use data insights to get the best possible outcomes for our clients.

Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy. 

Want to know more?

Our friendly Customer Service team are available to talk you through what you need.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

Get more information

See what our clients are saying:

Josh Horton
Josh Horton
29. February, 2024.
I was in a spot of bother with an old account that was still active. This was causing an issue for a loan and was very time critical. I was able to reach Tanya after hours and she not only helped me through sorting it out but followed up to make sure I was being looked after first thing the next morning. Very impressed with Tanya's support and the speed of EC Credit Control.
Carissa Taylor
Carissa Taylor
14. February, 2024.
As a new Accounts employee, this was my first time dealing with EC Credit and they were a breeze. I have called Monika for the smallest of questions and she has been most helpful. I didn't know we could contact them and ask for the advice that I have. I would highly recommend them. Carissa - Navace Pty Ltd
Caroline Burnett
Caroline Burnett
12. February, 2024.
Tanya is super helpful and extremely professional with a great sense of humour. She really understands what we need for our business. Highly recommend!! ????☺️
nick fish
nick fish
9. February, 2024.
Due to the fast growth of our business and increasing size dollar value size of our orders it was obvious we needed to tighten our trade legality terms to ensure the safety of our assets be they business or personal liabilities. After some positive interactions with Chris last year we decided to meet up with EC just last week to discuss. The information presented was concise and explained brilliantly making it simple for us to understand our current requirements and what to do next. We now have robust documentation to get paid on-time & in-full. Confident for future products with less stress.”
ENL Property Management
ENL Property Management
2. February, 2024.
We have been dealing with Ec for at least 5 years and can not recommend enough.
Robert Turner
Robert Turner
11. January, 2024.
Fantastic company to get your business trading terms up to date Tanya Pascoe is a fantastic Rep and supplies a good follow up service for questions and answers. I would Highly recommend the EC Credit team to any business.
Cody Faint
Cody Faint
11. December, 2023.
EC Credit Control have just handled my updated Terms of Trade and I could not be happier with the outcome. Professional, prompt communication always answering any questions I may have had. Also handling client debts from our business. Highly recommend EC Credit Control if you are in business to have yourself and your business protected.