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Friendly, approachable and personal service.
Home » Choose EC Credit Control » Personal service

We pride ourselves on our customer service.

Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:

You’ll always deal with the same credit controller assigned when you joined us.  They will look after all your business needs.

We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.

Our customer service team is only a phone call or email away.  From resetting your password to walking you through how to register your personal property under the PPSR.

You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.

Want to know more?

Our friendly Customer Service team are available to talk you through what you need.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

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