Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 168 reviews Op professional11 June 2025Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ Excellent Service and Results We’ve had a great experience with EC Credit Control. Their team is professional, efficient, and effective in recovering outstanding debts. Communication has been clear throughout the entire process, and they handled everything with integrity and persistence. They made a difficult situation much easier to manage and delivered results quickly. Highly recommended for any business needing reliable debt collection support! Annette O'Brien5 June 2025Trustindex verifies that the original source of the review is Google. Terry Foley from EC Credit Control helped us to obtain our new Terms of Trade for our Air Conditioning company. We found Terry very thorough, efficient and knowledgeable. He explained everything really well to ensure we are properly covered in every aspect and continues to assist us in matters with customers. Highly recommend Terry and his team for your Terms of Trade. Adrian Resegati9 May 2025Trustindex verifies that the original source of the review is Google. Have had nothing but good dealings with ECCC. They have over delivered on what they have promised and Neil has really gone out of his way to make sure we were looked after. Would absolutely recommend these guys to others. A R8 May 2025Trustindex verifies that the original source of the review is Google. EC Control has been an excellent tool in recovering what would be considered bad debt. I would however love for the communication to delinquent debtors to be more frequent but understand there is some legislation regarding the topic prohibiting this. Sandra Chapman5 May 2025Trustindex verifies that the original source of the review is Google. EC Credit control offer , uncomplicated debt collection. I have used on a few occasions with positive results every time. Staff are very helpful and professional. I would highly recommend them . Tara Richter8 April 2025Trustindex verifies that the original source of the review is Google. I found EC Credit Control to have a fast turn around. All the staff were friendly and helpful. We have been using EC Credit Control for about 15 years. David Zupanc7 April 2025Trustindex verifies that the original source of the review is Google. I have been using EC Credit Control for many years regarding my Terms of Trade and Contracts for domestic and previously commercial building work. Alysa had the most recent updates back to me in a matter of a couple days, so i could make use of them on a large extension im about to start work on. Very helpful, very prompt. Thank You. EC Credit Control team. Jimmy Bond7 April 2025Trustindex verifies that the original source of the review is Google. EC Credit Control have given us valuable advice and assistance to help to better manage our business. They have been great at keeping in communication with us.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd