Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none.
Firstly, you’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
Not only that. We have dedicated Area Managers throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local manager here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR, our friendly team has got you covered.
Last but not least. You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
There sure are a lot of slow payers out there – thank goodness for EC Credit Control.
Using the on-line services is fantastic. I can print reports and check the status of my debts easily and quickly.
Thanks to EC Credit Control
We would like to express our sincere thanks to EC Credit Control. We had a debt that was of a considerable amount to any small business but with the help of EC Credit Control we are very happy to say the full amount has been recovered.
Support and Communication
EC Credit Control provided us with great support and communication throughout the entire process. It was a relief to know that we had professional people to help and recovery the debt on our behalf.
Testimonial – Complete Coffee Pty Ltd
We have been working with EC Credit Control for over 6 years and have had a lot of success with recovering our outstanding debts. The ability to load our debts online is not only time efficient, but very simple to do. Communication with EC Credit Control is very easy and they are constantly updating us through the entire collections process.
By having comprehensive Terms and Conditions of Trade, our business has greatly improved cashflow & reduced overdue accounts.
We are so impressed by EC Credit Control. Everything we need to evaluate a new client’s credit risk is available at the touch of a button whenever we need it!
Debt Recovered – Relationship Maintained
Once again with the help of EC Credit Control we recovered the debt and maintained an ongoing relationship with our client.