Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
VENASO SELECTIONS2. July, 2024.we used EC Credit cony toll to write our T & C and we have been very happy with their service.
Joe Clark1. July, 2024.Terry has been very helpful. Has answered his phone every time I have called him.
Jamie Kemp18. June, 2024.Excellent customer service, strong knowledge, and always willing to help and provide advice when needed.
Aidan Lucas11. June, 2024.EC Credit Control have been great to work with. We have been using their services for around 10 years now. They are always available to answer any queries and absolutely happy to help whenever we need.
Felix Lim6. June, 2024.I have been with EC Credit almost for 15 years now. Overall I am very happy with the service they provide throughout the 15 years as they have all the times successfully collected money owed to me by my clients, never failed. As well, I highly commend their professionalism in dealing with me all these times.
Yvette Rose20. May, 2024.Portal is very easy to use and the EC team great to work with. Results in this case paid and finalized within 2 weeks.
Brett Parker13. May, 2024.I cannot speak highly enough of EC Credit Control and the exceptional service provided by Terry Foley. As a long-term client, I have consistently been impressed by the professionalism and efficiency of the team. Terry, in particular, goes above and beyond to ensure that every interaction is seamless and stress-free. His dedication to client satisfaction is evident in every aspect of our partnership. EC Credit Control makes the credit management process effortless, and Terry's expertise and guidance have been invaluable to our business. I highly recommend EC Credit Control to anyone seeking reliable and effective credit management solutions. Thank you, Terry, and the entire team, for your outstanding service!
Mairin Best23. April, 2024.I have engaged EC Credit Control services on behalf of our business and found them to be extremely professional. EC have provided a review of our terms of business and their debt collection services and we have been pleased with these outcomes to date.
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd