Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 168 reviews Op professional11 June 2025Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ Excellent Service and Results We’ve had a great experience with EC Credit Control. Their team is professional, efficient, and effective in recovering outstanding debts. Communication has been clear throughout the entire process, and they handled everything with integrity and persistence. They made a difficult situation much easier to manage and delivered results quickly. Highly recommended for any business needing reliable debt collection support! Annette O'Brien5 June 2025Trustindex verifies that the original source of the review is Google. Terry Foley from EC Credit Control helped us to obtain our new Terms of Trade for our Air Conditioning company. We found Terry very thorough, efficient and knowledgeable. He explained everything really well to ensure we are properly covered in every aspect and continues to assist us in matters with customers. Highly recommend Terry and his team for your Terms of Trade. Adrian Resegati9 May 2025Trustindex verifies that the original source of the review is Google. Have had nothing but good dealings with ECCC. They have over delivered on what they have promised and Neil has really gone out of his way to make sure we were looked after. Would absolutely recommend these guys to others. A R8 May 2025Trustindex verifies that the original source of the review is Google. EC Control has been an excellent tool in recovering what would be considered bad debt. I would however love for the communication to delinquent debtors to be more frequent but understand there is some legislation regarding the topic prohibiting this. Sandra Chapman5 May 2025Trustindex verifies that the original source of the review is Google. EC Credit control offer , uncomplicated debt collection. I have used on a few occasions with positive results every time. Staff are very helpful and professional. I would highly recommend them . Tara Richter8 April 2025Trustindex verifies that the original source of the review is Google. I found EC Credit Control to have a fast turn around. All the staff were friendly and helpful. We have been using EC Credit Control for about 15 years. David Zupanc7 April 2025Trustindex verifies that the original source of the review is Google. I have been using EC Credit Control for many years regarding my Terms of Trade and Contracts for domestic and previously commercial building work. Alysa had the most recent updates back to me in a matter of a couple days, so i could make use of them on a large extension im about to start work on. Very helpful, very prompt. Thank You. EC Credit Control team. Jimmy Bond7 April 2025Trustindex verifies that the original source of the review is Google. EC Credit Control have given us valuable advice and assistance to help to better manage our business. They have been great at keeping in communication with us.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd