Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We use our technology to drive results for our clients.
We’ve worked hard to remove barriers so loading debts is an easy process. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have increased efficiency in our inbound and outbound teams with the use of ‘Predictive Dialler‘.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments.
We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing.
Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
There sure are a lot of slow payers out there – thank goodness for EC Credit Control.
Using the on-line services is fantastic. I can print reports and check the status of my debts easily and quickly.
Thanks to EC Credit Control
We would like to express our sincere thanks to EC Credit Control. We had a debt that was of a considerable amount to any small business but with the help of EC Credit Control we are very happy to say the full amount has been recovered.
Support and Communication
EC Credit Control provided us with great support and communication throughout the entire process. It was a relief to know that we had professional people to help and recovery the debt on our behalf.
Testimonial – Complete Coffee Pty Ltd
We have been working with EC Credit Control for over 6 years and have had a lot of success with recovering our outstanding debts. The ability to load our debts online is not only time efficient, but very simple to do. Communication with EC Credit Control is very easy and they are constantly updating us through the entire collections process.
By having comprehensive Terms and Conditions of Trade, our business has greatly improved cashflow & reduced overdue accounts.
We are so impressed by EC Credit Control. Everything we need to evaluate a new client’s credit risk is available at the touch of a button whenever we need it!
Debt Recovered – Relationship Maintained
Once again with the help of EC Credit Control we recovered the debt and maintained an ongoing relationship with our client.