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We use our technology to drive results for our clients. 

Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.

Technology focus Web

On the go debt resolution.

We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.

Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.

Technology focus resolve portal

Our resolve portal.

Our online portal for debtors makes payment a simple process.  Its intuitive design also ensures navigation is quick and easy. 

Technology focus Focus

Debtor score predictor.

Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.

Technology focus call centre

Automated call centre.

We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.

As a result, this technology helps us to develop a pre-set strategy and gain better results.

Technology focus data security

Safe and secure.

Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.

Technology focus data

An analytic approach.

We use data insights to get the best possible outcomes for our clients.

Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy. 

Want to know more?

Our friendly Customer Service team are available to talk you through what you need.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

Get more information

See what our clients are saying:

6. November, 2023.
Ec credit control works for us. Quality paperwork that gets results. Friendly staff available when you need them.
Sharon Gaynor
Sharon Gaynor
1. November, 2023.
Very helpful and understanding.
Janice Landon
Janice Landon
12. October, 2023.
Terry and the team have looked after us for approx 15 years now and keep our Terms Of Trade updated with new legislations, a must for every business. Janice Burleigh Powder Coating
Lauren Emery
Lauren Emery
20. September, 2023.
I highly recommend EC Credit Control for any business. We have been in the building industry for 20 plus years and have had great success with collecting money through ECCC. We have used them for over a decade now and will continue to use them. Yes it's another outlay but they will save you in the end, they saved us. Use them as a tool for your business and don't wait, get onto any bad debts sooner rather than later. The key is to get your customers to sign your credit apps before you start or continue working for them. The staff at ECCC are very helpful and professional and always reply back promptly. Thank you EC Credit Control
Snap Bondi Junction
Snap Bondi Junction
18. September, 2023.
Hi Keron, would just like to say that we have appreciated your great service over the years, you have effective systems in place and your team has looked after everything for us on those occasions we need your service. Highly recommend.
John Peros
John Peros
15. September, 2023.
What a great company!!! Couldn't be happier with EC Credit controls service and protection of my company. Highly recommend them for your business
All Gen Solutions Pty Ltd
All Gen Solutions Pty Ltd
14. September, 2023.
EC Credit have been a pleasure to deal with and extremally professional whilst we changed over to our new trading name. I would recommend their services to any businesses wanting to set up & or alter their documentation for trading accounts. Wendy & Neil in particular were very understanding and supportive in assisting me with the finer details and answering any questions I had.
Omer Mustafa
Omer Mustafa
13. September, 2023.
Neil and the team at EC Credit Control do a wonderful job. They've been a part of our team for the past 4 years and we've had nothing but success with them in recovering monies owed to us.
William James Rhodes
William James Rhodes
8. September, 2023.
My business has been using EC Credit Control for years, they are very professional and have been excellent at recovering our debts.