Technology focused

Our services are driven by a combination of technology and performance.

Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.

We use our technology to drive results for our clients. 

Technology focus Web

On the go debt resolution

We’ve worked hard to remove barriers so loading debts is an easy process. Our specialist debt collection software is one of the most responsive packages in the industry.

Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.

Technology focus resolve portal

Our resolve portal

Our online portal for debtors makes payment a simple process.  Its intuitive design also ensures navigation is quick and easy. 

Technology focus Focus

Debtor score predictor

Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.

Technology focus call centre

Automated call centre

We have increased efficiency in our inbound and outbound teams with the use of ‘Predictive Dialler‘.

As a result, this technology helps us to develop a pre-set strategy and gain better results.

Technology focus data security

Safe and secure

Our security standards rival that of banks and government departments.

We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing.

Equally important, we have privacy policies in place to ensure our client’s information is protected.

Technology focus data

An analytic approach

We use data insights to get the best possible outcomes for our clients.

Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy. 

Want to know more?

If you would like to talk about how our focus on technology can help your business thrive, we are here to help. 

Give us a call today, alternatively, we are also available by email.