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Home » Products & services » Terms & Conditions of Trade

Your Terms and Conditions of Trade are important.

Do you agree to jobs by handshake deals? Do you have paperwork in place that covers when you should be paid? What about if you hire out equipment, is it protected if a client went into liquidation?

We hear many stories like this where businesses have been let down, by disputes, loss of assets and non-payment because they didn’t have Terms and Conditions of Trade in place.

There is no one size fits all approach when it comes to drafting this documentation. All industries are different and some trades for example may need more comprehensive conditions than others.

Whatever you need, we have a solution to suit you. Let’s chat.

Want to know more?

Our friendly Customer Service team are available to talk through your Terms and Conditions of Trade requirements.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

Get more information

What do Terms and Conditions of Trade cover?

How debt recovery works

Your Terms and Conditions of Trade documentation establish a clear legal relationship with your customers from the start, and will:

  • Help protect you against loss of profit.
  • Provide indemnity from potential liabilities.
  • Enable charges to be imposed for late payment.
  • Provide the advantage of reservation of title until goods are paid for (available in most circumstances where goods are sold).
  • Give you the right to register goods and assets on the PPSR.
  • Improve cash flow and reduce the cost of monitoring payments.
  • Simplify the resolution of disputes and unpaid accounts.
  • Assist with collecting unpaid accounts in a straightforward and effective manner.

Find Your Business Support Specialist Book an appointment with one of the team today.

See what our clients are saying:

Josh Horton
Josh Horton
29. February, 2024.
I was in a spot of bother with an old account that was still active. This was causing an issue for a loan and was very time critical. I was able to reach Tanya after hours and she not only helped me through sorting it out but followed up to make sure I was being looked after first thing the next morning. Very impressed with Tanya's support and the speed of EC Credit Control.
Carissa Taylor
Carissa Taylor
14. February, 2024.
As a new Accounts employee, this was my first time dealing with EC Credit and they were a breeze. I have called Monika for the smallest of questions and she has been most helpful. I didn't know we could contact them and ask for the advice that I have. I would highly recommend them. Carissa - Navace Pty Ltd
Caroline Burnett
Caroline Burnett
12. February, 2024.
Tanya is super helpful and extremely professional with a great sense of humour. She really understands what we need for our business. Highly recommend!! ????☺️
nick fish
nick fish
9. February, 2024.
Due to the fast growth of our business and increasing size dollar value size of our orders it was obvious we needed to tighten our trade legality terms to ensure the safety of our assets be they business or personal liabilities. After some positive interactions with Chris last year we decided to meet up with EC just last week to discuss. The information presented was concise and explained brilliantly making it simple for us to understand our current requirements and what to do next. We now have robust documentation to get paid on-time & in-full. Confident for future products with less stress.”
ENL Property Management
ENL Property Management
2. February, 2024.
We have been dealing with Ec for at least 5 years and can not recommend enough.
Robert Turner
Robert Turner
11. January, 2024.
Fantastic company to get your business trading terms up to date Tanya Pascoe is a fantastic Rep and supplies a good follow up service for questions and answers. I would Highly recommend the EC Credit team to any business.
Cody Faint
Cody Faint
11. December, 2023.
EC Credit Control have just handled my updated Terms of Trade and I could not be happier with the outcome. Professional, prompt communication always answering any questions I may have had. Also handling client debts from our business. Highly recommend EC Credit Control if you are in business to have yourself and your business protected.