Our client in the transport sector had often struggled with debt collection. They had used other debt collection companies in the past with mixed results.
EC Credit control was able to collect their outstanding debts in an efficient manner, but more importantly set up the client with solid terms of business and a professional collections process. This more professional approach means our client is taken more seriously by their customers so they’ll have less defaults in future.
When they do have outstanding debts, they have a clear, professional process for recovery and the backup of EC Credit Control. Now they have the right terms of business for them, our client has built-in the cost of recovery for all future bad debts – making future collections painless.
With the professional way our paperwork is presented to our customers, they realise that we are a no-nonsense company in our approach to collecting.