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Debt resolution and terms of business.
Home » Success stories » Debt collection and terms of business

This speciality glass manufacturer had only been in production for six months when they came to EC Credit Control with a large outstanding debt from one of their customers – another glass company.

"I contacted EC Credit Control and within 24 hours the Business Support Specialist met me at my factory office."

The company had ignored our client’s efforts to collect a large sum and they felt their inadequate terms of business were giving the company an “easy out”. They felt frustrated by the lack of progress and had almost given up hope of collecting this debt.

We immediately began a collection process while also working with the client to establish some more robust terms of business. The company finally paid the debt and the client was delighted.

Our client is now set up with the correct terms of business and the confidence that they are in a much better position to address future bad debts.

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Our friendly Customer Service team are available to talk through our debt management solutions.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

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See what our other clients are saying:

Josh Horton
Josh Horton
29. February, 2024.
I was in a spot of bother with an old account that was still active. This was causing an issue for a loan and was very time critical. I was able to reach Tanya after hours and she not only helped me through sorting it out but followed up to make sure I was being looked after first thing the next morning. Very impressed with Tanya's support and the speed of EC Credit Control.
Carissa Taylor
Carissa Taylor
14. February, 2024.
As a new Accounts employee, this was my first time dealing with EC Credit and they were a breeze. I have called Monika for the smallest of questions and she has been most helpful. I didn't know we could contact them and ask for the advice that I have. I would highly recommend them. Carissa - Navace Pty Ltd
Caroline Burnett
Caroline Burnett
12. February, 2024.
Tanya is super helpful and extremely professional with a great sense of humour. She really understands what we need for our business. Highly recommend!! ????☺️
nick fish
nick fish
9. February, 2024.
Due to the fast growth of our business and increasing size dollar value size of our orders it was obvious we needed to tighten our trade legality terms to ensure the safety of our assets be they business or personal liabilities. After some positive interactions with Chris last year we decided to meet up with EC just last week to discuss. The information presented was concise and explained brilliantly making it simple for us to understand our current requirements and what to do next. We now have robust documentation to get paid on-time & in-full. Confident for future products with less stress.”
ENL Property Management
ENL Property Management
2. February, 2024.
We have been dealing with Ec for at least 5 years and can not recommend enough.
Robert Turner
Robert Turner
11. January, 2024.
Fantastic company to get your business trading terms up to date Tanya Pascoe is a fantastic Rep and supplies a good follow up service for questions and answers. I would Highly recommend the EC Credit team to any business.
Cody Faint
Cody Faint
11. December, 2023.
EC Credit Control have just handled my updated Terms of Trade and I could not be happier with the outcome. Professional, prompt communication always answering any questions I may have had. Also handling client debts from our business. Highly recommend EC Credit Control if you are in business to have yourself and your business protected.