Business owners are telling us similar things.
Lindsay Hill, Business Support Specialist at EC Credit Control talks to business owners daily about situations where their cash flow has been affected due to limited or no contracts with their clients.
“It’s often the smaller businesses I talk to that say they have been meaning to tighten their processes, and it’s not until the unexpected happens to either them or their peers that it hits home how important it is to ensure you safeguard your business now, not tomorrow,” says Lindsay.
Craig Robertson, owner of Bespoke Wooden Solutions Ltd is one such business who sees the benefits of having Terms and Conditions of Trade from EC Credit Control in place and how they helped his business for the better.
Tailor-made terms for a bespoke business.
Craig started his business 7-years ago, creating outdoor living solutions, such as decks, fences, pergolas, and planters in the residential space. His business quickly grew, to employing 6 staff full-time and as his team grew so did the need for greater protection. Craig realised that the terms he was using weren’t up to scratch as he also wanted to look more professional.
Craig Robertson, Owner of Bespoke Wooden Furniture and Lindsay Hill from EC Credit Control.
Not having Terms and Conditions of Trade tailored to his business could have affected his cash flow, particularly when increasing material costs, time delays, and higher transportation costs are still an issue and can lead to advising customers of a variation in pricing.
Not supplying payment terms to clients upfront or specifying your terms when it comes to pricing changes in robust documentation could really hinder your operation, and lead to disputes – ultimately making business owners out of pocket.
Business owners country-wide are seeing a slowdown in cash flow, Craig has noted this too, saying that others in the Wellington industry are also facing a lack of work. With that said, Lindsay and the team at EC Credit Control are dedicated to making sure businesses in the region are protected as much as possible.
Dealing with disputes, a slow-down or lack of payment can be such a time waster to you and your team. In Craigs’ case, he wears many hats, not only is he the Owner of this business but he is also the Administrator, Managing Director, Sales Rep, and Operations Manager.
Having Terms and Conditions of Trade along with a Residential Building Contract from EC Credit Control has allowed him less time on admin, and more time to focus on his business.
Do you want peace of mind like Craig? Talk to the team at EC Credit Control. We are the professionals with over 30 years of experience by your side.
VENASO SELECTIONS2. July, 2024.we used EC Credit cony toll to write our T & C and we have been very happy with their service.
Joe Clark1. July, 2024.Terry has been very helpful. Has answered his phone every time I have called him.
Jamie Kemp18. June, 2024.Excellent customer service, strong knowledge, and always willing to help and provide advice when needed.
Aidan Lucas11. June, 2024.EC Credit Control have been great to work with. We have been using their services for around 10 years now. They are always available to answer any queries and absolutely happy to help whenever we need.
Felix Lim6. June, 2024.I have been with EC Credit almost for 15 years now. Overall I am very happy with the service they provide throughout the 15 years as they have all the times successfully collected money owed to me by my clients, never failed. As well, I highly commend their professionalism in dealing with me all these times.
Yvette Rose20. May, 2024.Portal is very easy to use and the EC team great to work with. Results in this case paid and finalized within 2 weeks.
Brett Parker13. May, 2024.I cannot speak highly enough of EC Credit Control and the exceptional service provided by Terry Foley. As a long-term client, I have consistently been impressed by the professionalism and efficiency of the team. Terry, in particular, goes above and beyond to ensure that every interaction is seamless and stress-free. His dedication to client satisfaction is evident in every aspect of our partnership. EC Credit Control makes the credit management process effortless, and Terry's expertise and guidance have been invaluable to our business. I highly recommend EC Credit Control to anyone seeking reliable and effective credit management solutions. Thank you, Terry, and the entire team, for your outstanding service!
Mairin Best23. April, 2024.I have engaged EC Credit Control services on behalf of our business and found them to be extremely professional. EC have provided a review of our terms of business and their debt collection services and we have been pleased with these outcomes to date.
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