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Loading your unpaid invoices in easy.
Home » Products & services » Debt collection and resolution » Debt recovery help centre

Watch how simple it is to connect and load your unpaid invoices.

Xero/MYOB and EC Credit Control seamlessly combine to make a powerful partnership for your business.

Loading your invoices manually.

Loading your invoices via Xero.

Loading your invoices MYOB.

Have a question?

Check out our FAQ section below. Can’t find the answer you are looking for?  Don’t hesitate to give us a call

  • Log-in via our online portal
  • Click on My Details
  • Click on Connect to Xero or Connect to MYOB Essentials or Connect to MYOB AccountRight.
  • Authenticate with your Xero or MYOB credentials
  • Click on Allow Access
  • Click on Load a Debt
  • Tick the box to agree to our terms and conditions
  • Click on Load from Xero or Load from Essentials or Load from AccountRight
  • The list of accounts receivable is displayed with the oldest at the top.
  • Select the invoice(s) to load for debt collection by ticking the box next to each invoice (if multiple invoices are selected per customer they will be accumulated).
  • Last but not least, Click on Submit
  • Great work! Your selected invoices are loaded for our resolution team.
From our web portal, navigate to the My Details page and hit the Disconnect from Xero/MYOB button.

Alternatively,

From within your Xero or MYOB account, navigate to your organisation name, settings, connected apps, disconnect app.
We display data form your accounts in real-time.
There is no additional cost to use the Xero or MYOB connections. Our costs for commission and so on are all as per our existing terms and conditions.
We acknowledge that writing a note back to the invoice when you refer it for collection would be useful, and it is something we will work on in the future.
 
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.

Want to know more?

Our friendly Customer Service team are available to talk you through what you need.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

Get more information

See what our clients are saying:

John Pohl
John Pohl
21. March, 2024.
EC Credit Control gets the job done. Zeta is always helpful...
Josh Horton
Josh Horton
29. February, 2024.
I was in a spot of bother with an old account that was still active. This was causing an issue for a loan and was very time critical. I was able to reach Tanya after hours and she not only helped me through sorting it out but followed up to make sure I was being looked after first thing the next morning. Very impressed with Tanya's support and the speed of EC Credit Control.
Carissa Taylor
Carissa Taylor
14. February, 2024.
As a new Accounts employee, this was my first time dealing with EC Credit and they were a breeze. I have called Monika for the smallest of questions and she has been most helpful. I didn't know we could contact them and ask for the advice that I have. I would highly recommend them. Carissa - Navace Pty Ltd
Caroline Burnett
Caroline Burnett
12. February, 2024.
Tanya is super helpful and extremely professional with a great sense of humour. She really understands what we need for our business. Highly recommend!! ????☺️
nick fish
nick fish
9. February, 2024.
Due to the fast growth of our business and increasing size dollar value size of our orders it was obvious we needed to tighten our trade legality terms to ensure the safety of our assets be they business or personal liabilities. After some positive interactions with Chris last year we decided to meet up with EC just last week to discuss. The information presented was concise and explained brilliantly making it simple for us to understand our current requirements and what to do next. We now have robust documentation to get paid on-time & in-full. Confident for future products with less stress.”
ENL Property Management
ENL Property Management
2. February, 2024.
We have been dealing with Ec for at least 5 years and can not recommend enough.
Robert Turner
Robert Turner
11. January, 2024.
Fantastic company to get your business trading terms up to date Tanya Pascoe is a fantastic Rep and supplies a good follow up service for questions and answers. I would Highly recommend the EC Credit team to any business.