Protecting your business begins with us.
Your Terms and Conditions of Trade are vital to the smooth running of your business. Why? They establish a clear set of guidelines between you and your customers straight away. In addition to that, they also help to safeguard your cash flow and provide added security when it comes to payment.
Our experienced team will assess all touchpoints of your business and recommend the package and corresponding business forms you need. What’s more, if you need additional support, we are only a phone call away!
To find out why Terms and Conditions of Trade are so vital and the benefits to your business, we created a short video for you to watch here.
What Terms and Conditions of Trade package is right for you?
Whether you are a small business looking for paperwork that outlines payment terms, or a bigger business needing to customise a package, we have an option to suit you.
What does your business need to run smoothly?
Vital protection and provisions for every business
Enhanced protection and risk mitigation for medium businesses
Advanced protection and risk mitigation for medium- large businesses
Terms are templated
Modifications not available
Transactional forms included: 2
Terms are templated
Modifications not available
Transactional forms included: 3
Terms tailored for you
Modifications available
Transactional forms included: Multiple
Clauses included:
Price
Payment
Default & Consequences
Privacy Policy
Risk
Title
PPSA
Limitation of Liability
Definitions
Security & Charge
Force-Majeure
Set-Off
Jurisdiction
Acceptance
Delivery
Cancellation
Subcontract
Defects/Returns
Discrepancies
Warranty
Intellectual Property
Review
Consumer Legislation
Electronic Transactions Act
Service of Notices
*Concise versions only
Want to know what these clauses mean? Click here.
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Reduce the impact, reach out to us.
If you would like to talk through what Terms and Conditions of Trade are right for you, or any of our other cash flow management solutions we are here to help.
Contact our friendly Customer Service team today:
Phone: 1300 361 070
Email: info@eccreditcontrol.com.au
Alternatively, if you want to talk in person with your regional Area Manager, you can find them here.
See what our clients are saying:
Would you like to make a review? Click here.
EXCELLENT Based on 182 reviews Posted on James Evans10 November 2025Trustindex verifies that the original source of the review is Google. We've always had a great experience dealing with EC Credit Control. They're quick to respond and I get to talk to real people when I need to. I feel much more confidence with their backing.Posted on Anmoul Chowdhury10 November 2025Trustindex verifies that the original source of the review is Google. I have found Philip and the team at EC Credit Control to be really understanding and easy to work with. They actually listen to what you need, give helpful advice, and come up with solutions that fit your situation. What I like most is that they don’t just get the job done — they make sure it’s implemented in the smartest way for your business. I’d definitely recommend Philip and EC Credit Control to anyone I know.Posted on Vanessa March3 November 2025Trustindex verifies that the original source of the review is Google. Philip explained everything. Any questions you need to know Philip will answer themPosted on Paradise Floor Coverings29 October 2025Trustindex verifies that the original source of the review is Google. I've had the pleasure of working with Monika and her team since 2020, and over the past five years, they've consistently demonstrated professionalism and integrity. Monica is incredibly easy to work with and always so thoughtful. Their support in resolving unpaid invoices and disputes has been invaluable to our small business, and we really appreciate their dedication and efficiency. Highly recommended!Posted on Helen Moorwood14 October 2025Trustindex verifies that the original source of the review is Google. I was recommended EC Credit Control by another Company when we had trouble trying to get an invoice paid. After speaking with Michael, we realised that we needed to implement some serious Terms of Trade documents among other things into our paperwork and he explained everything perfectly. There were so many areas of the business that weren't protected - ranging from other companies who may decide not to pay or go bankrupt, or even subcontractors who injure themselves and try to sue us. I am confident that if anything happens down the track, we will be protected and have the backing of EC Credit control behind us.Posted on Aurelie Quade10 October 2025Trustindex verifies that the original source of the review is Google. I could not be thankful enough for the support of Philip and Nadine. They took the time to understand my business requirements, design tailored documents and walk me through each documents. Warmly recommended and an absolute must for any business.Posted on Mark Spottiswood8 September 2025Trustindex verifies that the original source of the review is Google. Easy to deal with and were able to achieve some unexpectedly good outcomes.Posted on Sean McGovern28 August 2025Trustindex verifies that the original source of the review is Google. Great team to work with.Posted on Aimee Kemp19 August 2025Trustindex verifies that the original source of the review is Google. Friendly, professional team and always able to help and assist when needed.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more