Husband and Wife team, Chris and Emma McCarthy know this first hand. After 15 years working in the industry for others, it was time to set up East Coast Glass and Glazing which has now been in operation for 2 years.
With Chris on the tools and Emma taking care of the administration side of things, their little business has thrived, adding to the mix 2 small children, and you can imagine time is a precious commodity for the pair, as is avoiding unnecessary risk.
As a new business, they hadn’t experienced any challenges, but it was the uncertainty of what could happen if they didn’t have robust documentation in place.
“We had no real idea about the nitty gritty side of bills, we were approached by EC Credit Control and services were offered to help with that side of life. We really liked what we heard and saw, and we were away from there,” says Chris.
EC Credit Control approached Chris and Emma at the right time.
Businesses need to use Terms and Conditions of Trade documentation when they onboard a client. The companies that do this well are the ones who get paid on time, every time.
Agreeing to Terms and Conditions of Trade at the outset of a business relationship can help both parties clearly define payment terms, provisions for rising costs and materials, disputes, and time extensions. Terms and Conditions of Trade documents empower a business and help clients understand their responsibilities.
Safeguarding their business is at the front of their minds, and Emma now uses best practices when onboarding new clients.
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Bear Plumbing Pty Ltd12. August, 2024.We have been working with EC Credit Control for over 15 years. They have always provided us with great service. Always proactive in providing us the latest changes in our terms of trade, privacy policies, as well as a very easy to use debt collection service.HELEN RICHARDS8. August, 2024.Amazing to deal with. Streamline process and all via email so things could be completed. Highly recommend!Amitis Dental Studio6. August, 2024.Great service from Tanya and resolved all our business needs!Alejandra Perez6. August, 2024.EC Credit control has been great at looking after the needs of my business. Fast and efficient and excellent customer service. Would definitely recommend them!Brendon Neal1. August, 2024.Tanya made it an easy step to get our T&Cs updated. Highly recommendedAlan Faulkner25. July, 2024.Just started using EC Credit Control & even though ours was only a small debt (around $300) they could not have been more helpful...& better still, we received full payment within a few days. Couldn't be happier! - Alan FaulknerJeanette Kühn3. July, 2024.Happy to create this review for EC Credit Control as they do manage to get your monies owed to you by debtors in a quick and efficient manner hence the 5 starsVENASO SELECTIONS2. July, 2024.we used EC Credit cony toll to write our T & C and we have been very happy with their service.Joe Clark1. July, 2024.Terry has been very helpful. Has answered his phone every time I have called him.Jamie Kemp18. June, 2024.Excellent customer service, strong knowledge, and always willing to help and provide advice when needed.
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