You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Relax knowing that your debt recovery is taken care of.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $60 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 177 reviews Posted on Helen Moorwood18 September 2025Trustindex verifies that the original source of the review is Google. I was recommended EC Credit Control by another Company when we had trouble trying to get an invoice paid. After speaking with Michael, we realised that we needed to implement some serious Terms of Trade documents into our paperwork and he explained everything perfectly. There were so many areas of the business that weren't protected - ranging from other companies who may decide not to pay or go bankrupt, or even subcontractors who injure themselves and try to sue us. I am confident that if anything happens down the track, we will be protected and have the backing of EC Credit control behind us.Posted on Mark Spottiswood8 September 2025Trustindex verifies that the original source of the review is Google. Easy to deal with and were able to achieve some unexpectedly good outcomes.Posted on Sean McGovern28 August 2025Trustindex verifies that the original source of the review is Google. Great team to work with.Posted on Aimee Kemp19 August 2025Trustindex verifies that the original source of the review is Google. Friendly, professional team and always able to help and assist when needed.Posted on Administration Administraion15 July 2025Trustindex verifies that the original source of the review is Google. From the dealings we have had - Staff Always helpful and informative. A pleasure to work with. Thank youPosted on Lucy Tripney2 July 2025Trustindex verifies that the original source of the review is Google. Philip worked with us to build a Privacy Policy for our business. Can't fault the efficient and friendly communication and follow up to get this created and implemented effectively.Posted on Sheryl Murray18 June 2025Trustindex verifies that the original source of the review is Google. Terry Foley from EC Credit has again helped us with Updating all aspects of our business to ensure that we are compliant and up to date with all current legislation. Both Terry and his team have been amazing to deal with. Would recommend to allVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more