You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Relax knowing that your debt recovery is taken care of.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $60 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Fill in the form and we will get in touch as soon as possible.
Jade Twigger25. November, 2024.I have been dealing with Terry for a number of years now; Terry is prompt, professional and personable. His service is top-notch and I'm grateful to have him as our Account Manager!Jamie-Lee Kenny-Page4. November, 2024.Neil Prosser has been amazing to deal with. No question too big or small. Always just a phone call away and so helpful.Trevor Kingon24. October, 2024.EC Credit Control made it so easy when we restructured our company. From the new Terms & Conditions to template letters & forms for clients and suppliers. The process was simple, Neil Prosser guided us through it all and his assistance was fantastic. Excellent service and brilliant to deal with. I would most certainly recommend them.Vivid Projects23. October, 2024.EC Credit Control have been incredibly easy to deal with. They have walked us through every step of our legal documentation and what is required of our business. They have improved our trading efficiency ten fold and we would highly recommend using EC Credit Control.Fiona Rose22. October, 2024.Terry from EC Credit Control has been assisting with a situation that has occurred and the fast response and the professionalism of the mentioned is incredible. A great relief knowing that the support is there from EC Credit Control. Highly recommend.Amy Lewis20. October, 2024.Alyssa from EC Credit Control has been such a benefit to my business. She is always there to help me resolve issues and to train me on ways to communicate hard topics with clients. I would recommend this company to anyone who runs a business small or large.Daniella Crugnale26. September, 2024.Great Debt collection company. it's a one off small payment on each debt. and commission on what they get back for you. other companies charge you per week and make you sign up with a $200 member fee. very happy with your service . hopefully I don't have use you guys again. but if we need to, you are on our terms and conditions if customer don't pay they pay for the commission too. thanks again!Nathan Carson23. September, 2024.EC Credit Control are easy to work with and treat all parties with respect. Their assistance in resolving unpaid invoices and disputes is greatly appreciated for our small business.Jeremy Martens9. September, 2024.They have created excellent documents for us and regularly keep us updated with legal changes. We really appreciate their product and service. Thanks.
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd