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Slide DEBT RECOVERY
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You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.

Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.

By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.

Relax knowing that your debt recovery is taken care of.

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We work on a no collection, no commission cost structure. 

The only up-front cost to you is the debt-load fee of $60 (excluding GST).

Commission is charged to you based on the total payment received or arranged for recovery.

This is regardless of whether any recovery costs involved are collected.

Our commission charges (excluding GST) are as follows:

25% on the first $10,000.00

15% on the next $10,000.00
5% over $20,000.00

If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.

 

This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.

Yes, this has a positive impact on reaching a quick resolution.

No, but please get in touch if there are special circumstances.

If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.

Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.

Want to know more?

Our friendly Customer Service team are available to talk through the Debt Recovery process with you.

Fill in the form and we will get in touch as soon as possible.

See what our clients are saying:

Yvette Rose
Yvette Rose
20. May, 2024.
Portal is very easy to use and the EC team great to work with. Results in this case paid and finalized within 2 weeks.
Brett Parker
Brett Parker
13. May, 2024.
I cannot speak highly enough of EC Credit Control and the exceptional service provided by Terry Foley. As a long-term client, I have consistently been impressed by the professionalism and efficiency of the team. Terry, in particular, goes above and beyond to ensure that every interaction is seamless and stress-free. His dedication to client satisfaction is evident in every aspect of our partnership. EC Credit Control makes the credit management process effortless, and Terry's expertise and guidance have been invaluable to our business. I highly recommend EC Credit Control to anyone seeking reliable and effective credit management solutions. Thank you, Terry, and the entire team, for your outstanding service!
Mairin Best
Mairin Best
23. April, 2024.
I have engaged EC Credit Control services on behalf of our business and found them to be extremely professional. EC have provided a review of our terms of business and their debt collection services and we have been pleased with these outcomes to date.
Lisa Haydon
Lisa Haydon
11. April, 2024.
Quick to respond to queries and debt loading. We've had a good success rate for debts that we have pursued. Would get 5 stars if we got a 100% success rate, have had to write off debts due to some clients just still not paying even after contact from debt collection.
Eren Kanli
Eren Kanli
11. April, 2024.
EC Credit Control (Aust) Pty Ltd is simply outstanding! As a company, we've struggled with overdue debts in the past, but ever since we started working with EC Credit Control, those worries have been put to rest. Their professionalism, efficiency, and dedication to recovering debts are unmatched. Their team goes above and beyond to ensure timely and effective debt collection, making the entire process smooth and hassle-free for us. We couldn't be happier with the results they've delivered for our company. Highly recommend EC Credit Control to any business looking for top-notch debt collection services.
John Pohl
John Pohl
21. March, 2024.
EC Credit Control gets the job done. Zeta is always helpful...
Josh Horton
Josh Horton
29. February, 2024.
I was in a spot of bother with an old account that was still active. This was causing an issue for a loan and was very time critical. I was able to reach Tanya after hours and she not only helped me through sorting it out but followed up to make sure I was being looked after first thing the next morning. Very impressed with Tanya's support and the speed of EC Credit Control.