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Home » Products & services » Debt collection and resolution

We make debt recovery easy.

You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.

Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.

By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.

Relax knowing that your debt recovery is taken care of.

Want to know more?

Our friendly Customer Service team are available to talk through the Debt Recovery process with you.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

Get more information

We work on a no collection, no commission cost structure. 

The only up-front cost to you is the debt-load fee of $60 (excluding GST).

Commission is charged to you based on the total payment received or arranged for recovery.

This is regardless of whether any recovery costs involved are collected.

Our commission charges (excluding GST) are as follows:

25% on the first $10,000.00

15% on the next $10,000.00
5% over $20,000.00

If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.

 

This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.

Yes, this has a positive impact on reaching a quick resolution.

No, but please get in touch if there are special circumstances.

If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.

Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.

See what our clients are saying:

ENL Property Management
ENL Property Management
2. February, 2024.
We have been dealing with Ec for at least 5 years and can not recommend enough.
Robert Turner
Robert Turner
11. January, 2024.
Fantastic company to get your business trading terms up to date Tanya Pascoe is a fantastic Rep and supplies a good follow up service for questions and answers. I would Highly recommend the EC Credit team to any business.
Cody Faint
Cody Faint
11. December, 2023.
EC Credit Control have just handled my updated Terms of Trade and I could not be happier with the outcome. Professional, prompt communication always answering any questions I may have had. Also handling client debts from our business. Highly recommend EC Credit Control if you are in business to have yourself and your business protected.
UNIVERSAL DIGGERS STAFF GMAIL
UNIVERSAL DIGGERS STAFF GMAIL
6. November, 2023.
Ec credit control works for us. Quality paperwork that gets results. Friendly staff available when you need them.
Sharon Gaynor
Sharon Gaynor
1. November, 2023.
Very helpful and understanding.
Janice Landon
Janice Landon
12. October, 2023.
Terry and the team have looked after us for approx 15 years now and keep our Terms Of Trade updated with new legislations, a must for every business. Janice Burleigh Powder Coating
Lauren Emery
Lauren Emery
20. September, 2023.
I highly recommend EC Credit Control for any business. We have been in the building industry for 20 plus years and have had great success with collecting money through ECCC. We have used them for over a decade now and will continue to use them. Yes it's another outlay but they will save you in the end, they saved us. Use them as a tool for your business and don't wait, get onto any bad debts sooner rather than later. The key is to get your customers to sign your credit apps before you start or continue working for them. The staff at ECCC are very helpful and professional and always reply back promptly. Thank you EC Credit Control