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Home » Products & services » Debt collection and resolution » Win a $1000 Travel Gift Card

Where would you go with $1,000?

Win a $1,000 Travel Gift Card.

EC Credit Control recently turned 34 years young and to celebrate our birthday we are giving away a $1,000 Travel Gift Card.

All you need to do is load your unpaid invoices for resolution.

Every debt loaded online receives an entry into the draw.

This promo runs for debts loaded online from 21 July 2023 to 31 August 2023*. 

Don’t miss out. Load your unpaid invoices now.

Not a customer just yet? Find out how easy it is to join us.

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What would you do with $1,000?

Book a flight to a destination of your choice.

Plan a weekend stay in a fancy hotel.

Venture away to visit friends and family.

Put it towards a trip of a lifetime.

How does recovery work at EC Credit Control?

You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.

Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.

By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.

Relax knowing that your debt recovery is taken care of.

How much does debt collection cost?

We work on a no collection, no commission cost structure. 

The only up-front cost to you is the debt-load fee of $60 (excluding GST).

Commission is charged to you based on the total payment received or arranged for recovery.

This is regardless of whether any recovery costs involved are collected.

Our commission charges (excluding GST) are as follows:

25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00

When should we load debts?

If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.

How long does it usually take to collect a debt?

This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.

Will debtors know we’re using a debt collection agency?

Yes, this has a positive impact on reaching a quick resolution.

Can I cancel collection after I’ve already loaded the debt?

No, but please get in touch if there are special circumstances.

Can I on-charge my debt load fee and commission to my customer?

If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.

Can I speak to someone in person?

Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.

See what our clients are saying:

VENASO SELECTIONS
VENASO SELECTIONS
2. July, 2024.
we used EC Credit cony toll to write our T & C and we have been very happy with their service.
Joe Clark
Joe Clark
1. July, 2024.
Terry has been very helpful. Has answered his phone every time I have called him.
Jamie Kemp
Jamie Kemp
18. June, 2024.
Excellent customer service, strong knowledge, and always willing to help and provide advice when needed.
Aidan Lucas
Aidan Lucas
11. June, 2024.
EC Credit Control have been great to work with. We have been using their services for around 10 years now. They are always available to answer any queries and absolutely happy to help whenever we need.
Felix Lim
Felix Lim
6. June, 2024.
I have been with EC Credit almost for 15 years now. Overall I am very happy with the service they provide throughout the 15 years as they have all the times successfully collected money owed to me by my clients, never failed. As well, I highly commend their professionalism in dealing with me all these times.
Yvette Rose
Yvette Rose
20. May, 2024.
Portal is very easy to use and the EC team great to work with. Results in this case paid and finalized within 2 weeks.
Brett Parker
Brett Parker
13. May, 2024.
I cannot speak highly enough of EC Credit Control and the exceptional service provided by Terry Foley. As a long-term client, I have consistently been impressed by the professionalism and efficiency of the team. Terry, in particular, goes above and beyond to ensure that every interaction is seamless and stress-free. His dedication to client satisfaction is evident in every aspect of our partnership. EC Credit Control makes the credit management process effortless, and Terry's expertise and guidance have been invaluable to our business. I highly recommend EC Credit Control to anyone seeking reliable and effective credit management solutions. Thank you, Terry, and the entire team, for your outstanding service!
Mairin Best
Mairin Best
23. April, 2024.
I have engaged EC Credit Control services on behalf of our business and found them to be extremely professional. EC have provided a review of our terms of business and their debt collection services and we have been pleased with these outcomes to date.

Promotion details.

*Terms and Conditions apply. 
To win a $1,000 Travel Card all you need to do is load your unpaid debt for resolution. One debt loaded online gets you one entry into the draw.
Promo starts  21 July 2023 and ends  31 August 2023.
The winner will be drawn wc 4 September 2023 and notified that week.
One $1,000 Travel Gift Card is up for grabs.
Flight Centre Gift Card Terms and Conditions as follows:
These terms apply to all gift cards and electronic vouchers issued by or on behalf of Flight Centre Travel Group (“FCTG”) trading as “Flight Centre”, “Student Flights”, “The Universal Traveller”, “Escape Travel”, “Travel Associates” or “Cruiseabout” (each a “Gift Card”). By purchasing, redeeming or attempting to redeem a Gift Card, you agree to the following terms.1. Gift Cards are redeemable at participating FCTG retail stores located within Australia. 2. Unless otherwise stated on the Gift Card, Gift Cards are valid for use within 3 years from the date of issue. 3. Gift Cards purchased from 4 April 2018 will be issued with a PIN number. In order for a Gift Card to be redeemed, the customer must provide the associated unique PIN number at time of redemption. If a PIN number cannot be provided, the Gift Card will not be able to be redeemed. 4. Gift Cards may only be applied up to the maximum value loaded onto the Gift Card which is unspent at the time of use. Where the cost of purchase exceeds the available balance of the Gift Card, the excess amount must be paid by another payment method.5. Gift Cards are non-refundable.6. Gift Cards may be redeemed in whole or part during the validity period. Where used in part, no change will be given. Any unused balance may be used against future purchases, but will not be refunded or credited when the Gift Card expires.7. Gift Cards cannot be reloaded.8. Gift Cards may not be redeemed or exchanged for cash, gift cards, traveller’s cheques, cash passports or any other form of currency.9. Gift Cards may not, without the prior written consent of FCTG, be resold or offered for resale at a premium (including via online auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a Gift Card is sold or used in breach of this condition, FCTG may in its absolute and sole discretion cancel or render invalid the Gift Card without a refund and the Gift Card holder may be refused redemption of the Gift Card. FCTG will take all reasonable steps to notify you of FCTG’s intention to cancel or render invalid a Gift Card within a reasonable time before cancelling or rendering invalid the Gift Card. 10. FCTG may cancel or render invalid any Gift Card (including any available balance) which FCTG determines in its absolute and sole discretion was purchased at any time and in any way (including via online auction or other unauthorised resale sites) by fraudulent means. FCTG may cancel any bookings made using any fraudulent Gift Card which may include any non-refundable amounts. FCTG will not be responsible for any costs incurred by you if you purchase or attempt to redeem any fraudulent Gift Card. You acknowledge and agree that you will not be entitled to redeem any available balance on any fraudulent Gift Card and that FCTG will not be obliged to hold such balance on file for you or otherwise redeem or exchange that Gift Card. 11. You are responsible for the use and security of your Gift Card and PIN number. Lost or stolen Gift Cards may not be replaced or refunded. Lost or stolen PIN numbers cannot be reissued or replaced. You are liable for all transactions on your Gift Card except those caused by fraud or negligence by FCTG or its employees.12. Defaced, mutilated or altered Gift Cards may not be accepted, replaced or refunded. 13. Gift Cards may not be used for payment of credit or retailer accounts.14. Personal information collected in relation to your Gift Card will be handled in accordance with FCTG’s Privacy Policy which is available at www.flightcentre.com.au or in store. 15. The laws of Queensland, Australia apply to these terms and conditions and any disputes arising in relation to them.16. Questions or problems relating to Gift Cards should be directed to FCTG’s Gift Cards Care Team on 1300 554 268. Complaints about purchases made with a Gift Card should be resolved directly with the store concerned.