You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Relax knowing that your debt recovery is taken care of.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $60 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Fill in the form and we will get in touch as soon as possible.
EXCELLENT
Based on 206 reviews
Posted on Google![]()
Azwar Zubair28 September 2026Trustindex verifies that the original source of the review is Google.
We had a great experience with EC Credit Control and would definitely recommend their services. We engaged the team to review our Terms of Trade and help ensure that all the necessary documentation and protections were in place for our business. From our initial discussion, Peter was fantastic to deal with. He took the time to understand exactly what we needed and provided clear and practical guidance throughout the process. Peter was very responsive, professional and always happy to answer our questions and explain things in detail. He made what could have been a complicated process very straightforward, and we received all the required documents and files as expected. The whole process was smooth and professional, and we now have much more confidence in our Terms of Trade and credit control process. A big thank you to Peter and the EC Credit Control team for the great service and support. Highly recommended!Posted on Google![]()
Tamara Vicarey31 August 2026Trustindex verifies that the original source of the review is Google.
New customer who initiated their services for Business T&Cs and found EC Credit Control to be extremely responsive and informative. They guided me through the process and answered any queries we had. We also received support with an outstanding invoice immediately to our initial enquiries.Posted on Google![]()
Peter Clarke27 August 2026Trustindex verifies that the original source of the review is Google.
Efficient, once someone ignores requests for payment, handover to these guys. They get the job done.Posted on Google![]()
Oliver The kid13 August 2026Trustindex verifies that the original source of the review is Google.
Excellent debt recovery highly recommend!Posted on Google![]()
Lisa Brown5 August 2026Trustindex verifies that the original source of the review is Google.
Exceptional customer service from the first point of contact to the first debt collection. The staff are ready and willing to answer questions, offer support and explain further if I have an issue. Highly recommend the team at EC.Posted on Google![]()
Luke Frost29 June 2026Trustindex verifies that the original source of the review is Google.
Huge thanks to Terry and the EC Credit Control team. They helped us set up our terms of trade and residential contracts, but what really stands out is the support we received whenever we had questions and also with the initial setup. Always fast, always helpful, and always knowledgeable. Couldn’t ask for better — 5 stars.Posted on Google![]()
Dolan Evans4 June 2026Trustindex verifies that the original source of the review is Google.
EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.Posted on Google![]()
Chris Bourke19 May 2026Trustindex verifies that the original source of the review is Google.
I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.Posted on Google![]()
Reality Reviews14 May 2026Trustindex verifies that the original source of the review is Google.
Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this oneVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more