Over 80,000 businesses use EC Credit Control
What does your business need?
Traditional terms and conditions of trade are usually file-based or paper-based. Our Terms of Trade Subscriptions are different – they are hosted online and delivered to you give your own unique url. This means that we keep them up to date with changes in legislation for the duration of your subscription. All you need to do is select your plan below and then to insert the url into the areas that you transact with your customers such as your website, email signature, quotes, invoices and even your accounting software. There is no minimum term – you can cancel any time. We call this TermsMate.
Plans to suit your business
Whether you are a small business looking for simple payment terms, or a large unique business with complex requirements, we have a pricing plan to suit you.
Starter
Essential provisions and protection for any business-
Discloses payment terms
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Allows for customer credit reporting
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Makes customers liable for late payment costs
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Hosted online
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Always up to date
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No scope for customisation
Intermediate
Enhanced protection and risk mitigation for medium businesses-
Everything included in Starter plan
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Makes customers liable for late payment interest
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Extends Privacy Act compliance
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Provisions for deposits
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Allows for variations to quotes
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Specifies that title of the goods remains until paid
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Provisions for registering on the PPSR
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Specifies the judisdiction of the contract
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No scope for customisation
Professional
Tailored terms and conditions to fit the unique needs of your business-
Everything included in Intermediate plan
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Mitigates risk for defects
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Health and Safety
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Confidentiality
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Intellectual Property
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Dispute Resolution
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Limitation of Liability
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Includes free debt loading
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Some customisation is possible
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Connects with Xero
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FAQs
Can’t find the answer you are looking for? Don’t hesitate to give us a call, we are more than happy to help.
Do I need terms of trade?
Yes, if you operate a business, it is in your best interests to have terms and conditions of trade.
What is the minimum term?
There is no minimum term. You can cancel any time.
Do I own the terms and conditions?
You have a right to use the terms and conditions in your business for the duration of your subscription. Ownership and copyright of the terms remains with us and you must not copy or disseminate the terms and conditions in any way except for linking to them.
Why can't I just copy someone else's terms and conditions?
There are a number of reasons for this. Firstly, every business is unique and someone else’s terms and conditions are unlikely to be applicable to your business. Secondly, as the terms and conditions are our intellectual property, we take any infringement on their copyright very seriously and we have measures in place to prevent plagiarism, to monitor and to track unauthorised activity. If we find that there has been unauthorised distribution of our terms, we will take action.
What happens if I cancel?
If you cancel, the terms and conditions will no longer be available online and you will no longer have any benefit from them. You can restart your subscription at any time.
How do I pay for my subscription?
Payment is monthly via direct debit or recurring credit card agreement.
How much is the commission on collection?
We work on a no collection, no commission cost structure.
If you are on the Professional plan, there is no upfront debt load fee.
If you are on another plan, then there is a $60 + GST debt load fee per debt you load with us.
We charge commission on every dollar collected.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
Is there a minimum invoice/account value if I load a debt?
Yes, the minimum account/customer escalation value is $250 per customer.
Are these terms and conditions suitable for every business?
If you sell good and services, our cloud-based terms and conditions will be suitable. Some industries require terms and conditions to cover additional legislation and these industries may not be covered. We can work through this when we talk through the needs and risks of your business. The chances are that your business will be covered by our cloud-based solution, if not, then we may be able to help with a more traditional solution.
Will there be further enhancements and functionality added in future?
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.
I already have terms and conditions, why would I want these?
The main benefits are that these terms and conditions are updated to be in-line with legislative changes. Further, you have no paper to worry about, customers can view your terms at any time and there is no up-front fee.
