Over 80,000 businesses use EC Credit Control

Protect your business, mitigate risk, and have a clear escalation path if a customer doesn't pay you on time.

What makes our subscriptions different?

Traditional terms and conditions of trade are usually file-based or paper-based.  Our Terms of Trade Subscriptions are different – they are hosted online and delivered to you via your own unique url.  This means that we keep them up to date with changes in legislation for the duration of your subscription.  The change is similar to subscribing to a music streaming service like Spotify instead of buying an album.  All you need to do is select your plan below and then to insert the url into the areas that you transact with your customers such as your website, email signature, quotes, invoices and even your accounting software.  There is no minimum term – you can cancel any time.  

Plans to suit your business

Whether you are a small business looking for simple payment terms, or a large unique business with complex requirements, we have a pricing plan to suit you. 

Essential

Essential provisions and protection for any business
$29
$ 19 per month
  • Discloses payment terms
  • Allows for customer credit reporting
  • Makes customers liable for late payment costs
  • Hosted online
  • Always up to date
  • Payment methods can be selected
  • Payment due dates can be specified
  • Clauses can be removed if not applicable to your business
LIMITED OFFER

Enhanced

Enhanced protection and risk mitigation for medium businesses
$ 59 per month
  • Everything included in Essential plan
  • Makes customers liable for late payment interest
  • Extends Privacy Act compliance
  • Provisions for deposits
  • Facilitates variations to quotes
  • Specifies that title of the goods remains until paid
  • Specifies the judisdiction of the contract
  • Adds definitions
  • Includes links between clauses

Professional

Tailored terms and conditions to fit the unique needs of your business
$ 99 per month
  • Everything included in Enhanced plan
  • Mitigates risk for defects
  • Health and Safety
  • Confidentiality
  • Intellectual Property
  • Dispute Resolution
  • Limitation of Liability
  • Allows for registering on the PPSR
  • Includes free debt loading
  • Additional standard clauses can be included
  • Includes contents, sections, links and descriptions
  • Connects with Xero for easy debt loading
Popular

How do I get set up?

Choose a plan above and sign up via our web portal.  We will then create your terms and get in touch with  your unique url for you to add to each of the places where you transact with your customers.  In most cases we can have your terms live within 24 hours.

Show it to me

Click on the image below to see a sample pdf quote and invoice from Xero with links to a terms of trade subscription.  Using Xero is optional.  You can click the links in the quote to see a live Professional subscription or you can see it directly here.

Check out our Google reviews:

Posted on Google Google
Tamara Vicarey profile picture
Tamara Vicarey
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
New customer who initiated their services for Business T&Cs and found EC Credit Control to be extremely responsive and informative. They guided me through the process and answered any queries we had. We also received support with an outstanding invoice immediately to our initial enquiries.
Posted on Google Google
Peter Clarke profile picture
Peter Clarke
27 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Efficient, once someone ignores requests for payment, handover to these guys. They get the job done.
Posted on Google Google
Oliver The kid profile picture
Oliver The kid
13 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent debt recovery highly recommend!
Posted on Google Google
Lisa Brown profile picture
Lisa Brown
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptional customer service from the first point of contact to the first debt collection. The staff are ready and willing to answer questions, offer support and explain further if I have an issue. Highly recommend the team at EC.
Posted on Google Google
Luke Frost profile picture
Luke Frost
29 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Huge thanks to Terry and the EC Credit Control team. They helped us set up our terms of trade and residential contracts, but what really stands out is the support we received whenever we had questions and also with the initial setup. Always fast, always helpful, and always knowledgeable. Couldn’t ask for better — 5 stars.
Posted on Google Google
Dolan Evans profile picture
Dolan Evans
4 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.
Posted on Google Google
Chris Bourke profile picture
Chris Bourke
19 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.
Posted on Google Google
Reality Reviews profile picture
Reality Reviews
14 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this one
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FAQs

Can’t find the answer you are looking for?  Don’t hesitate to give us a call, we are more than happy to help.

Do I need terms of trade?

Yes, if you operate a business, it is in your best interests to have terms and conditions of trade.

There is no minimum term.  You can cancel any time. 

You have a right to use the terms and conditions in your business for the duration of your subscription.  Ownership and copyright of the terms remains with us and you must not copy or disseminate the terms and conditions in any way except for linking to them. 

There are a number of reasons for this.  Firstly, every business is unique and someone else’s terms and conditions are unlikely to be applicable to your business.  Secondly, as the terms and conditions are our intellectual property, we take any infringement on their copyright very seriously and we have measures in place to prevent plagiarism, to monitor and to track unauthorised activity.  If we find that there has been unauthorised distribution of our terms, we will take action.

If you cancel, the terms and conditions will no longer be available online and you will no longer have any benefit from them.  You can restart your subscription at any time.

Payment is monthly via direct debit or recurring credit card agreement.

We work on a no collection, no commission cost structure. 

If you are on the Professional plan, there is no upfront debt load fee.

If you are on another plan, then there is a $60 + GST debt load fee per debt you load with us.

We charge commission on every dollar collected.

This is regardless of whether any recovery costs involved are collected.

Our commission charges (excluding GST) are as follows:

25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00

Yes, the minimum account/customer escalation value is $250 per customer.  

If you sell good and services, our cloud-based terms and conditions will be suitable.  Some industries require terms and conditions to cover additional legislation and these industries may not be covered.  We can work through this when we talk through the needs and risks of your business.  The chances are that your business will be covered by our cloud-based solution, if not, then we may be able to help with a more traditional solution.

Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.

The main benefits are that these terms and conditions are updated to be in-line with legislative changes.  Further, you have no paper to worry about, customers can view your terms at any time and there is no up-front fee.

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