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Your Terms and Conditions of Trade are important.

Do you agree to jobs by handshake deals? Do you have paperwork in place that covers when you should be paid? What about if you hire out equipment, is it protected if a client went into liquidation?

We hear many stories like this where businesses have been let down, by disputes, loss of assets and non-payment because they didn’t have Terms and Conditions of Trade in place.

There is no one size fits all approach when it comes to drafting this documentation. All industries are different and some trades for example may need more comprehensive conditions than others.

Whatever you need, we have a solution to suit you. Let’s chat.

What do Terms and Conditions of Trade cover?

How debt recovery works

Your Terms and Conditions of Trade documentation establish a clear legal relationship with your customers from the start, and will:

  • Help protect you against loss of profit.
  • Provide indemnity from potential liabilities.
  • Enable charges to be imposed for late payment.
  • Provide the advantage of reservation of title until goods are paid for (available in most circumstances where goods are sold).
  • Give you the right to register goods and assets on the PPSR.
  • Improve cash flow and reduce the cost of monitoring payments.
  • Simplify the resolution of disputes and unpaid accounts.
  • Assist with collecting unpaid accounts in a straightforward and effective manner.

Want to know more?

Our friendly Team are available to talk through your Terms and Conditions of Trade requirements.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

See what our clients are saying:

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Tamara Vicarey profile picture
Tamara Vicarey
31 August 2026
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New customer who initiated their services for Business T&Cs and found EC Credit Control to be extremely responsive and informative. They guided me through the process and answered any queries we had. We also received support with an outstanding invoice immediately to our initial enquiries.
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Peter Clarke profile picture
Peter Clarke
27 August 2026
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Efficient, once someone ignores requests for payment, handover to these guys. They get the job done.
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Oliver The kid profile picture
Oliver The kid
13 August 2026
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Excellent debt recovery highly recommend!
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Lisa Brown profile picture
Lisa Brown
5 August 2026
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Exceptional customer service from the first point of contact to the first debt collection. The staff are ready and willing to answer questions, offer support and explain further if I have an issue. Highly recommend the team at EC.
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Luke Frost profile picture
Luke Frost
29 June 2026
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Huge thanks to Terry and the EC Credit Control team. They helped us set up our terms of trade and residential contracts, but what really stands out is the support we received whenever we had questions and also with the initial setup. Always fast, always helpful, and always knowledgeable. Couldn’t ask for better — 5 stars.
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Dolan Evans profile picture
Dolan Evans
4 June 2026
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EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.
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Chris Bourke profile picture
Chris Bourke
19 May 2026
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I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.
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Reality Reviews profile picture
Reality Reviews
14 May 2026
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Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this one
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