Over 80,000 businesses use EC Credit Control
What does your business need?
Traditional terms and conditions of trade are usually file-based or paper-based. Our Terms of Trade Subscriptions are different – they are hosted online and delivered to you via your own unique url. This means that we keep them up to date with changes in legislation for the duration of your subscription. The change is similar to subscribing to a music streaming service like Spotify instead of buying an album. All you need to do is select your plan below and then to insert the url into the areas that you transact with your customers such as your website, email signature, quotes, invoices and even your accounting software. There is no minimum term – you can cancel any time.
Plans to suit your business
Whether you are a small business looking for simple payment terms, or a large unique business with complex requirements, we have a pricing plan to suit you.
Essential
Essential provisions and protection for any business-
Discloses payment terms
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Allows for customer credit reporting
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Makes customers liable for late payment costs
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Hosted online
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Always up to date
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Payment methods can be selected
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Payment due dates can be specified
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Clauses can be removed if not applicable to your business
Enhanced
Enhanced protection and risk mitigation for medium businesses-
Everything included in Essential plan
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Makes customers liable for late payment interest
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Extends Privacy Act compliance
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Provisions for deposits
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Facilitates variations to quotes
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Specifies that title of the goods remains until paid
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Specifies the judisdiction of the contract
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Adds definitions
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Includes links between clauses
Professional
Tailored terms and conditions to fit the unique needs of your business-
Everything included in Enhanced plan
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Mitigates risk for defects
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Health and Safety
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Confidentiality
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Intellectual Property
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Dispute Resolution
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Limitation of Liability
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Allows for registering on the PPSR
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Includes free debt loading
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Additional standard clasues can be included
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Includes contents, sections, links and descriptions
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Connects with Xero for easy debt loading
How do I get set up?
Choose a plan above and sign up via our web portal. We will then create your terms and get in touch with your unique url for you to add to each of the places where you transact with your customers. In most cases we can have your terms live within 24 hours.
Show it to me
Click on the image below to see a sample pdf quote and invoice from Xero with links to a terms of trade subscription. Using Xero is optional. You can click the links in the quote to see a live Professional subscription or you can see it directly here.
EXCELLENT Based on 200 reviews Posted on Google Dolan Evans4 June 2026Trustindex verifies that the original source of the review is Google. EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.Posted on Google Chris Bourke19 May 2026Trustindex verifies that the original source of the review is Google. I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.Posted on Google Reality Reviews14 May 2026Trustindex verifies that the original source of the review is Google. Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this onePosted on Google Studio on Brunswick12 May 2026Trustindex verifies that the original source of the review is Google. As a small business owner it can feel overwhelming to try to stay on top of everything and at times, despite all you do, you need to hand the baton to experts that can help you 'do' or 'resolve' important things. Ec Credit Control and their team were fantastic in every way at such a time for us. They were patient, clear in their communications, supportive, prompt and helpful well beyond what I was expecting (they even offered free assistance improving aspects of my business to help me!). I really can't recommend them highly enough - if there were 10 stars I'd still want to add one more.Posted on Google Eric Oussoren6 May 2026Trustindex verifies that the original source of the review is Google. I got EC Credit control details from a google search and their reviews were pretty good. I engaged them to recover a sizable debt which I honestly thought I'd be lucky to see any of it. EC Credit control not only revered my entire debt but recovered their costs on top so I'm not out of pocket for anything. By going to my account I could see what they were doing and what stage they were at. Five stars for communication. I could not rate them high enough. Do yourself a huge favour and engage EC Credit Control.Posted on Google Matthew Grech22 April 2026Trustindex verifies that the original source of the review is Google. Would highly recommend. EC Credit Control updated our Terms and Conditions of Trade. Phillip was very helpful and explained everything clearly. Perfect Kitchen and RobesPosted on Google Loc Tran20 April 2026Trustindex verifies that the original source of the review is Google. EC Credit Control provided a fanstastic service. They were also very helpful with setting up my account. I chased the debtor for about two months and got fed up with them promising to pay and never made any effort to do so. On the morning that I reached out to EC Credit Control, the debtor paid in the afternoon. EC Credit Control also pursued the outstanding collection cost and the debtor eventually paid that too. Highly recommend EC Credit Control. Thank you EC Credit Control!!!Posted on Google Lyn16 April 2026Trustindex verifies that the original source of the review is Google. Extremely professional, prompt and helpful. Would highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
FAQs
Can’t find the answer you are looking for? Don’t hesitate to give us a call, we are more than happy to help.
Do I need terms of trade?
Yes, if you operate a business, it is in your best interests to have terms and conditions of trade.
What is the minimum term?
There is no minimum term. You can cancel any time.
Do I own the terms and conditions?
You have a right to use the terms and conditions in your business for the duration of your subscription. Ownership and copyright of the terms remains with us and you must not copy or disseminate the terms and conditions in any way except for linking to them.
Why can't I just copy someone else's terms and conditions?
There are a number of reasons for this. Firstly, every business is unique and someone else’s terms and conditions are unlikely to be applicable to your business. Secondly, as the terms and conditions are our intellectual property, we take any infringement on their copyright very seriously and we have measures in place to prevent plagiarism, to monitor and to track unauthorised activity. If we find that there has been unauthorised distribution of our terms, we will take action.
What happens if I cancel?
If you cancel, the terms and conditions will no longer be available online and you will no longer have any benefit from them. You can restart your subscription at any time.
How do I pay for my subscription?
Payment is monthly via direct debit or recurring credit card agreement.
How much is the commission on collection?
We work on a no collection, no commission cost structure.
If you are on the Professional plan, there is no upfront debt load fee.
If you are on another plan, then there is a $60 + GST debt load fee per debt you load with us.
We charge commission on every dollar collected.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
Is there a minimum invoice/account value if I load a debt?
Yes, the minimum account/customer escalation value is $250 per customer.
Are these terms and conditions suitable for every business?
If you sell good and services, our cloud-based terms and conditions will be suitable. Some industries require terms and conditions to cover additional legislation and these industries may not be covered. We can work through this when we talk through the needs and risks of your business. The chances are that your business will be covered by our cloud-based solution, if not, then we may be able to help with a more traditional solution.
Will there be further enhancements and functionality added in future?
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.
I already have terms and conditions, why would I want these?
The main benefits are that these terms and conditions are updated to be in-line with legislative changes. Further, you have no paper to worry about, customers can view your terms at any time and there is no up-front fee.