Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 200 reviews Posted on Google Dolan Evans4 June 2026Trustindex verifies that the original source of the review is Google. EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.Posted on Google Chris Bourke19 May 2026Trustindex verifies that the original source of the review is Google. I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.Posted on Google Reality Reviews14 May 2026Trustindex verifies that the original source of the review is Google. Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this onePosted on Google Studio on Brunswick12 May 2026Trustindex verifies that the original source of the review is Google. As a small business owner it can feel overwhelming to try to stay on top of everything and at times, despite all you do, you need to hand the baton to experts that can help you 'do' or 'resolve' important things. Ec Credit Control and their team were fantastic in every way at such a time for us. They were patient, clear in their communications, supportive, prompt and helpful well beyond what I was expecting (they even offered free assistance improving aspects of my business to help me!). I really can't recommend them highly enough - if there were 10 stars I'd still want to add one more.Posted on Google Eric Oussoren6 May 2026Trustindex verifies that the original source of the review is Google. I got EC Credit control details from a google search and their reviews were pretty good. I engaged them to recover a sizable debt which I honestly thought I'd be lucky to see any of it. EC Credit control not only revered my entire debt but recovered their costs on top so I'm not out of pocket for anything. By going to my account I could see what they were doing and what stage they were at. Five stars for communication. I could not rate them high enough. Do yourself a huge favour and engage EC Credit Control.Posted on Google Matthew Grech22 April 2026Trustindex verifies that the original source of the review is Google. Would highly recommend. EC Credit Control updated our Terms and Conditions of Trade. Phillip was very helpful and explained everything clearly. Perfect Kitchen and RobesPosted on Google Loc Tran20 April 2026Trustindex verifies that the original source of the review is Google. EC Credit Control provided a fanstastic service. They were also very helpful with setting up my account. I chased the debtor for about two months and got fed up with them promising to pay and never made any effort to do so. On the morning that I reached out to EC Credit Control, the debtor paid in the afternoon. EC Credit Control also pursued the outstanding collection cost and the debtor eventually paid that too. Highly recommend EC Credit Control. Thank you EC Credit Control!!!Posted on Google Lyn16 April 2026Trustindex verifies that the original source of the review is Google. Extremely professional, prompt and helpful. Would highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more