You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Relax knowing that your debt recovery is taken care of.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $60 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 200 reviews Posted on Google Dolan Evans4 June 2026Trustindex verifies that the original source of the review is Google. EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.Posted on Google Chris Bourke19 May 2026Trustindex verifies that the original source of the review is Google. I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.Posted on Google Reality Reviews14 May 2026Trustindex verifies that the original source of the review is Google. Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this onePosted on Google Studio on Brunswick12 May 2026Trustindex verifies that the original source of the review is Google. As a small business owner it can feel overwhelming to try to stay on top of everything and at times, despite all you do, you need to hand the baton to experts that can help you 'do' or 'resolve' important things. Ec Credit Control and their team were fantastic in every way at such a time for us. They were patient, clear in their communications, supportive, prompt and helpful well beyond what I was expecting (they even offered free assistance improving aspects of my business to help me!). I really can't recommend them highly enough - if there were 10 stars I'd still want to add one more.Posted on Google Eric Oussoren6 May 2026Trustindex verifies that the original source of the review is Google. I got EC Credit control details from a google search and their reviews were pretty good. I engaged them to recover a sizable debt which I honestly thought I'd be lucky to see any of it. EC Credit control not only revered my entire debt but recovered their costs on top so I'm not out of pocket for anything. By going to my account I could see what they were doing and what stage they were at. Five stars for communication. I could not rate them high enough. Do yourself a huge favour and engage EC Credit Control.Posted on Google Matthew Grech22 April 2026Trustindex verifies that the original source of the review is Google. Would highly recommend. EC Credit Control updated our Terms and Conditions of Trade. Phillip was very helpful and explained everything clearly. Perfect Kitchen and RobesPosted on Google Loc Tran20 April 2026Trustindex verifies that the original source of the review is Google. EC Credit Control provided a fanstastic service. They were also very helpful with setting up my account. I chased the debtor for about two months and got fed up with them promising to pay and never made any effort to do so. On the morning that I reached out to EC Credit Control, the debtor paid in the afternoon. EC Credit Control also pursued the outstanding collection cost and the debtor eventually paid that too. Highly recommend EC Credit Control. Thank you EC Credit Control!!!Posted on Google Lyn16 April 2026Trustindex verifies that the original source of the review is Google. Extremely professional, prompt and helpful. Would highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more