You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Relax knowing that your debt recovery is taken care of.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $60 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
EXCELLENT Based on 165 reviews Sandra Chapman5 May 2025Trustindex verifies that the original source of the review is Google. EC Credit control offer , uncomplicated debt collection. I have used on a few occasions with positive results every time. Staff are very helpful and professional. I would highly recommend them . Tara Richter8 April 2025Trustindex verifies that the original source of the review is Google. I found EC Credit Control to have a fast turn around. All the staff were friendly and helpful. We have been using EC Credit Control for about 15 years. David Zupanc7 April 2025Trustindex verifies that the original source of the review is Google. I have been using EC Credit Control for many years regarding my Terms of Trade and Contracts for domestic and previously commercial building work. Alysa had the most recent updates back to me in a matter of a couple days, so i could make use of them on a large extension im about to start work on. Very helpful, very prompt. Thank You. EC Credit Control team. Jimmy Bond7 April 2025Trustindex verifies that the original source of the review is Google. EC Credit Control have given us valuable advice and assistance to help to better manage our business. They have been great at keeping in communication with us. Mancuso Constructions Info13 March 2025Trustindex verifies that the original source of the review is Google. Peter and the team at EC Credit Control made setting up our Terms of Trade seamless and ensured we’re protected. Great service and support—highly recommend! Blue Xplus21 February 2025Trustindex verifies that the original source of the review is Google. reliable and professional in their job. Help Me iT&D19 February 2025Trustindex verifies that the original source of the review is Google. Excellent company to deal with. Straight forward with their fee structure and they get the job done 👍 My friend recommended EC to me and it was a great outcome, will use them again.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd