If you are a public or private sector organisation our law states that you must have a privacy policy or statement in place, including your website terms of use.
We can help get these documents in order for you.
Changes to the Privacy Act came into force in 2017 and you are required to follow a strict set of rules when handling personal information. Your privacy policy and website terms must outline how you will be:
There are also different privacy rules to be included in your privacy policy for specific industries that you may need to be aware of.
If you hold information on your website about your users, you must have a website terms of use. This sets out how a visitor to your website should conduct themselves and what happens with their personal information while they are there. This is a legally binding contract between both parties.
It’s our goal to help your business be legally compliant with the Privacy Act amendments, and if anything goes wrong you have procedures in place.
Explore each part of your internal practices to ensure you are compliant
Protect your business with the correct legal documentation, including your terms of trade
Supply your business with a privacy policy manual that clearly outlines the steps to take if there is a data breach
Provide you with website terms of use, so everyone can see that your company can be trusted with key personal data
A statement on your privacy policy should also be included in your Terms and Conditions of Trade documentation.
Have you got outdated or no Terms and Conditions of Trade? We can help you with that. Talk to us today.
Our friendly Customer Service team are available to talk through your privacy requirements.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 177 reviews Posted on Helen Moorwood18 September 2025Trustindex verifies that the original source of the review is Google. I was recommended EC Credit Control by another Company when we had trouble trying to get an invoice paid. After speaking with Michael, we realised that we needed to implement some serious Terms of Trade documents into our paperwork and he explained everything perfectly. There were so many areas of the business that weren't protected - ranging from other companies who may decide not to pay or go bankrupt, or even subcontractors who injure themselves and try to sue us. I am confident that if anything happens down the track, we will be protected and have the backing of EC Credit control behind us.Posted on Mark Spottiswood8 September 2025Trustindex verifies that the original source of the review is Google. Easy to deal with and were able to achieve some unexpectedly good outcomes.Posted on Sean McGovern28 August 2025Trustindex verifies that the original source of the review is Google. Great team to work with.Posted on Aimee Kemp19 August 2025Trustindex verifies that the original source of the review is Google. Friendly, professional team and always able to help and assist when needed.Posted on Administration Administraion15 July 2025Trustindex verifies that the original source of the review is Google. From the dealings we have had - Staff Always helpful and informative. A pleasure to work with. Thank youPosted on Lucy Tripney2 July 2025Trustindex verifies that the original source of the review is Google. Philip worked with us to build a Privacy Policy for our business. Can't fault the efficient and friendly communication and follow up to get this created and implemented effectively.Posted on Sheryl Murray18 June 2025Trustindex verifies that the original source of the review is Google. Terry Foley from EC Credit has again helped us with Updating all aspects of our business to ensure that we are compliant and up to date with all current legislation. Both Terry and his team have been amazing to deal with. Would recommend to allVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more