Home » Success stories » Tidying up the debtors ledger

Our client is a long-established company in the building and timber trade. They had accumulated a number of outstanding debts and needed a solution to clear them up.

"Since passing our debtors over to your team to follow up, we have almost achieved a 100% result on collections."

Their traditional approach wasn’t working and they were tying up staff time chasing up these debts regularly. Following up slow or doubtful debts can be expensive for a small to medium business.

Through engaging EC Credit Control the client was able to recover almost 100% of their outstanding debts. Having a clear understanding of the costs of debt collection also allowed the client to make the best business decisions about collections and budget appropriately.

Want to know more?

Our friendly Customer Service team are available to talk through our debt management solutions.

Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.

See what our other clients are saying:

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Tamara Vicarey profile picture
Tamara Vicarey
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
New customer who initiated their services for Business T&Cs and found EC Credit Control to be extremely responsive and informative. They guided me through the process and answered any queries we had. We also received support with an outstanding invoice immediately to our initial enquiries.
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Peter Clarke profile picture
Peter Clarke
27 August 2026
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Efficient, once someone ignores requests for payment, handover to these guys. They get the job done.
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Oliver The kid profile picture
Oliver The kid
13 August 2026
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Excellent debt recovery highly recommend!
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Lisa Brown profile picture
Lisa Brown
5 August 2026
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Exceptional customer service from the first point of contact to the first debt collection. The staff are ready and willing to answer questions, offer support and explain further if I have an issue. Highly recommend the team at EC.
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Luke Frost profile picture
Luke Frost
29 June 2026
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Huge thanks to Terry and the EC Credit Control team. They helped us set up our terms of trade and residential contracts, but what really stands out is the support we received whenever we had questions and also with the initial setup. Always fast, always helpful, and always knowledgeable. Couldn’t ask for better — 5 stars.
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Dolan Evans profile picture
Dolan Evans
4 June 2026
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EC Credit have been amazing throughout the collection process, finding a company to handle debt collection at a reasonable cost is difficult. They proved their professionalism from day one when we first interacted with them and I would strongly recommend their services.
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Chris Bourke profile picture
Chris Bourke
19 May 2026
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I have used EC Credit Control on a number of occasions and have found their service to be extremely prompt and effective in recovering outstanding invoices for my business. Professional, efficient, and easy to deal with. Highly recommended.
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Reality Reviews profile picture
Reality Reviews
14 May 2026
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Some people haven’t even finished the work,damage property in between and then hire a company like this to hunt down money 🤣🤣🤣👌🏻👌🏻this is Gold she’s a cracker this one
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