The latest on small business.
7 steps to manage client payments
Small changes to your billing workflow can make all the difference. Tweaks to the billing process are one of the key things that can benefit businesses exponentially. The process itself can be set up to do a lot of the heavy lifting, working like clockwork to help your customers pay on time. Here are a […]
Biggest obstacles small businesses face during debt recovery
Successfully running a business is an impressive feat and challenges can be frequent, and testing. Yet through obstacles like these, you gain valuable learnings and insights into consumer behaviour, your market, and business in general. One area where you may run into hurdles is during debt recovery. Healthy cash flow is instrumental to running a […]
What changes in your client’s payment behaviour are you noticing?
Managing your risk is really important. A change in a customer’s payment behaviour can be quite telling. Perhaps they have missed a payment, or you are noticing that payments that were normally timely seem to be lagging behind. When a customer’s habits do change it’s normal to have some concerns about being paid. It’s important […]
What you need to know about Subcontractor Agreements
What is a Subcontractor Agreement? A Subcontractor Agreement is a legally binding contract between the head contractor and the subcontractors. This contract defines who is responsible for: The work Protection of people and property Control of employees and who pays them Materials and equipment Site cleaning Dispute resolution Programme of works and variations Insurance Licences […]
Dry hire vs. Wet hire – The facts
What Hire Agreement is right for your business? If you’re hiring out physical equipment, machinery or vehicles you’ll need to have a hire agreement in place, firstly to protect your assets and secondly to mitigate any risk. There are two types of hire agreements – dry hire and wet hire. To know what type of […]
Easy ways to improve your billing workflow
Are you looking to get paid on time? End of month billing can be a daunting prospect, and there is no guarantee of on-time payment. However, by improving your workflow there is a greater chance of having a healthier cash flow. Here are some ways you can improve your invoicing processes. Outline your terms – […]
Top tips for small business success
At EC Credit Control, we’re lucky enough to work with a wide variety of businesses, big and small. From our debt resolution team to our Terms and Conditions of Trade drafters, we have borne witness to many stories of success and failure over the years. Consequently, we have some interestingly common threads. We want to […]
5 ways to prepare your business for the future
None of us can predict the future, however, there are plenty of practical ways to be ready. Are you looking at ways to prepare your business for the future? At EC Credit Control we tend to take a long-term view of things. By doing the same with your business and positioning it for the future, […]
Good practices to keep your business thriving
They say an “apple a day keeps the doctor away”. The same can be said for implementing good practices to keep your business thriving. A healthy business is a successful business. There is no one size fits all approach. However, there are proven ways to reach growth milestones. We have compiled a list of some […]
How to remain professional when collecting debt
It’s not uncommon to feel uncomfortable when collecting debts. In this blog, we look at how businesses can remain professional when collecting debt. Use a digital, automated system. Using a paper system is an easy way to appear disorganised Find a system that has automated reminders Set up reminders for: Confirmation of order and payment […]
6 ways to encourage customers to pay on time
It happens time and time again. A customer has every intention of paying on time but suddenly life gets in the way and they miss a payment. Your debt recovery process is one of the key things that can benefit your business exponentially if it is jumped on early. The process itself can be set […]
Don’t rely on only a handshake
Only last week, I was visited by a local lawn mowing business who was quoting to manage my property on an ongoing basis. We happily parted ways with a verbal agreement to take on the job, but I received no written quote and no terms of trade. How many times as a business have you […]
The costly realities of a privacy breach
Privacy breaches are commonplace. As an organisation, you must ensure you are following procedures. Ensuring your customer’s personal information is stored securely in addition to only using it for its intended purpose. In this blog, we talk about the costly realities of a privacy breach, your responsibilities and how we can assist. Learn from others […]
